QCI” was established by the “Indian government” and the “Indian industry’, together 1997. The Indian industry was represented by three supreme associations of the industry (Associated Chambers of Commerce and Industry of India, Federation of Indian Chambers of Commerce and Industry) and Confederation of Indian Industry). They aimed to ensure the continuous promotion of the “National Quality Campaign”. And also to establish and handle the functioning of the “’ National accreditation structure”. QCI also has a nodal ministry, which is the “Ministry of Industry and Commerce”. Quality Council of India was also established to maintain a set of standard in the workings of the industry. Accreditation can be defined as a formal acknowledgement given to an entity, for it’s technological and operational competency. A formal acknowledgement given to an entity also means that it has provided services which are in accordance with the set of standards mentioned in their horizon of accreditation.
Conformity assessment becomes a very important factor for an entity to increase the face value of its business. Under the umbrella of conformity assessment, it is made sure that the products or services offered by an entity are up to the standard. Conformity assessment is very important for a customer. Because it will assure him that the product he is about to purchase is not devoid of any kind of quality benchmark and has a mark of accreditation associated with it. The most coherent manner to adhere to a “set standard of accreditation” and obtain conformity assessment, is to make sure that the product/service has its specifications achieving an international level standard. This can give a huge boost to an entity’s business. Because now if the suppliers and customers are situated in two different countries, even then the customers will be assured of their product being of international standard. Conformity assessment is one of the most important tools for a business to main good relations with its customers. Most regulators also seek the component of “Conformity assessment” in a business. It also gives an advantage to a company’s business, by making it a trustable brand in a highly competitive market.
The following points have been mentioned in the MOA:-
The central aim of QCI is to make sure that all the business entities in India, follow and adhere to a certain set of standards. This will protect the interest and rights of the citizens and also advance the economy of the country. The set of objectives have been mentioned below:-
QCI must achieve it’s a pre-determined set of objectives by playing its part in promulgating, adoption, and ensuring that the set of quality standards are being followed in all the segments (Such as “education, healthcare, environment protection). Along with these segments, there is the inclusion of all the other kinds of segments which have a significant effect in improving the quality of life and a citizen’s well-being. All the other kinds of segments have been mentioned below:-
India still does have a set of quality standards in place for the effective functioning of the business sector. A large section of Indian citizens is still unaware of the fact that the product/ services they are purchasing, must be by a certain set of quality standards. All the products and services suppliers must be made aware of their duty to make sure that the products/ services they are offering are of a quality standard. The central goals of the “National Quality Campaign” are to make sure that all the suppliers and consumers are aware of the quality standards set in place by the QCI. Their several programs, happening under the umbrella of the “National Quality Campaign (Such as “publications of the set of quality standards, awareness programs, media campaign, surveys)
All the central decisions in QCI are taken by a council of 38 members, which are represented by the Indian Government, Apex Level Industry Associations, Quality Professional Bodies, Manufacturing Sector Associations, Service Sector Associations and Consumer Organizations. The council’s head is a “Chairman”. The management of all operations of the “QCI” is done by a “Secretariat”, which in turn is headed by a “ Secretary General”.
The structure can be explained in the following way also:-
President:- Indian Society for Quality (ISQ)
President:- National Institute for Quality and Reliability (NIQR)
Six representatives from Manufacturing Sectors, specific associations (Alternate Term – 6 at a time) :
Four Representatives from Service Sector (Alternate Term – 4 at a time):
The QCI Accreditation certificate will act as a stamp of quality on your business. With an accreditation certificate from QCI, you will be able to expand your business internationally also. QCI Accreditation certificate can also be obtained for hospitals. If a hospital obtains an accreditation certificate, then it will be able to earn its patient’s trust in a better manner. Our team of experts will liaison with the concerned departments and will get your “QCI Accreditation certificate” in a hassle-free manner.
No QCI does not receive any complaint in a direct manner. But if there is any complaint in relation to a certification body, then a complaint can be made to the director, NABCB.
You can reach QCI via an e-mail or visit their office. The address of QCI’s office is:-
Institution of Engineers Building,
2-Bahadur Shah Zafar Marg,
New Delhi, Delhi 110002
(Except if the buyback of the shares or reduction in the capital has the approval of a competent court.)
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